SUPPORT

Calendar, settings, Premium, and recovery

Parental controls, plan limits, and access recovery.

From the Dashboard you can review family progress, adjust security, enable Premium, and recover access if devices change.

Calendar and family activity

In Dashboard → Family activity:

  • Coin history for all children (filters by child and date).
  • Completion calendar with stars, streak, and done / assigned tasks.

Forgive a day

  1. Open Dashboard → Family activity.
  2. Select the child.
  3. On the calendar, tap a red day (no tasks completed).
  4. Confirm Forgive day.

The streak does not break, but that day does not count as a perfect day.

Free plan: calendar history shows the last 30 days. Premium removes that limit.

Settings and security

OptionFunction
LanguageChanges the language for the whole family.
Admin PINProtects the dashboard and returning the phone.
Lost a child's phoneRecovery guidance.
About HabitopiaApp version and update check.
Delete accountIrreversible deletion of an account or family.

Children, guardians, and QR codes are managed from the Dashboard, not from Settings.

Delete account

  1. Dashboard → Settings → Delete account.
  2. Read what will be erased.
  3. Type the confirmation word (DELETE) when asked.
  4. Confirm.
WhoEffect
Primary guardianDeletes the whole family (children, tasks, coins, medals, guardian accounts).
Co-guardianDeletes only their account; the family stays active.

This action cannot be undone. You can also request deletion by email under the account deletion policy.

Habitopia Premium

LimitFree planPremium
Children1Unlimited
Task templates5Unlimited
Calendar history30 daysNo limit
Exclusive cosmeticsLockedAvailable
  1. Open Dashboard.
  2. Tap the Premium card.
  3. Review benefits and subscription or restore-purchase options.

Subscriptions are managed from your phone store (Google Play or App Store).

If you change or lose a phone

Progress lives on the server. Reinstalling Habitopia does not erase that history by itself.

SituationWhat to do
Child with own account 📱Install Habitopia and sign in with the same email and password. Do not use QR or create a new account.
Child in shared modeGuardian signs in → Shared mode → chooses the child.
A guardian removed the child from the familyRequest a new QR (a new profile is created; the previous one no longer exists).

If you forgot the password, use Forgot your password? on the sign-in screen.

Day-to-day summary

MomentWhoAction
MorningGuardianCheck Approvals and Redemptions.
During the dayChildComplete missions in My tasks.
When requests arriveGuardianConfirm redemptions in Redemptions.
Week to weekGuardianAdjust tasks, pauses, and rewards.
Every so oftenGuardianReview calendar and streaks in Family activity.

Help and support

  1. Note what you were doing, which screen, and which profile (guardian / child / approximate age).
  2. In Dashboard → Settings → About Habitopia, note the app version.
  3. Email us at support@habitopiaapp.com.